Tuesday, March 27, 2012



Beltone has been helping the world hear better for over 70 years. Take a trip down memory lane with us and experience the service Beltone has offered over that time…
Dear Beltone,

I have been wearing hearing aids for the last ten years, so Beltone New England is not my first experience. I am delighted to tell you about my personal experience with Ean.

Ean is a great businessman for his company. Upon meeting him, I encountered a courteous, friendly, well-mannered young man. He thoroughly explained the new technology of the latest hearing aids. He was actually my reason for purchasing them the very first day. He let me know that I would have to be 100% satisfied with them. He surely is keeping his promise. He listens attentively and makes adjustments that need attention. His patience is outstanding. He is smart, knows his business and to top it all, he is a very fine, honest human being. I respect him and trust him completely. I would not hesitate to recommend him to others.

Abigail is the sweetest young lady with the sweetest smile. She too is an asset to Beltone New England.


Marie F.

Monday, March 26, 2012

Walter Cryan and Beltone New England

Happy Monday! We wanted to share with you today one of our clips featuring our dear friend, Walter Cryan. This is the one of the first videos in the Beltone Experience series in which television news anchor Walter Cryan shares his personal journey with hearing loss with Beltone New England. Working with Mr. Cryan has been a pleasure, and we hope that we will be able to work with you, too!

Tuesday, March 20, 2012


Beltone has been helping the world hear better for over 70 years. Take a trip down memory lane with us and experience the service Beltone has offered over that time…

Dear Mr. Andreozzi,

I’m writing this letter to compliment you and thank you not only for your product but especially for the customer service I have been receiving. But it goes way beyond that, let me explain.

About 10 years ago, recognizing my hearing loss (and not wanted to be like my father saying “huh” all the time) I asked around and got a doctor and audiologist recommended to me. They verified the loss and outfitted me with the “top of the line” hearing aids, which ended up like plugs in my ears. They were supposed to amplify, filter, thus allowing me to hear conversations in restaurants, etc. All they did was amplify! When I would go back and inform them of the difficulties I was having in one situation or another, I would often get the response, “you know hearing aids are not an exact science”. With the amount of money I spent (my inheritance from my father) I was really upset. Never mind the batteries, which one lasted 2-3 days, cost me $45/month – which, by the way, they never informed me of up front. I stopped wearing them after about 5 years – it had gotten too frustrating.

The hearing loss was getting worse and I HAD to do something. I read the ad in the local paper about a free screening, ear buds, free batteries for 3 years, etc. and decided I needed to give it a shot. The closet Beltone center was in Manchester, so I called and that visit changed my life. The specialist, Nancy, was so thorough and kind during the hearing test, she put me at ease immediately (and  I can say I was very uneasy when I walked in!). The entire process has been painless, informative and successful – from the receptionist Sandy, who is so warm and friendly to the specialist who is the most informative, professional personal I have ever met. No matter what problem or difficulties I would have, and there were a few, Nancy listened, waiting for me to add more (a rare thing these days!), and would then explain, readjust, make changes or agree we keep tabs on whatever the issue for future follow-up. No matter what, Nancy made me feel like she was there to make everything perfect for me.

Well, I have had the hearing aids, Beltone True Model, for about a year now and have never been happier. I also have the remote and the Direct Line for the TV (which my kids think is the best invention of all time!). I no longer hear my kids say “hey Mom, I was talking to you” – frustrating – or miss out on a conversation with my grandsons – unacceptable!

I saw Sandy and Nancy this morning and again was so thrilled with the complete attention to detail, making me feel like I was their only customer. I just had to write to let you know much I appreciate them and let you know what great representatives you have for your company. I have learned from experience that the product is only as good as the representatives who administer it, and you have two of the best!


Patricia V.

Tuesday, March 13, 2012



Beltone has been helping the world hear better for over 70 years. Take a trip down memory lane with us and experience the service Beltone has offered over that time…
Dear Mr. Anderozzi,
I have been wearing hearing aids for 15 years and in January, I decided to change hearing aid vendors.
I visited Rick in January and he tested my hearing and listened to my concerns and my hearing difficulties. I was impressed with the effort that Rick made to understand my hearing problems. We decided that 2 channel digital aid would best serve my needs.

When my hearing aids arrived, I immediately determined that the hearing aids were not manufactured correctly. I made a list of the problems and highlighted the poor manufacturing practices. I also could not hear properly with the aids.

Rick immediately remolded the aids and sent the defective aids and the molds back to the factory with the list items that I had identified. Rick also called the factory and also discussed the problems with the V.P. Of Quality Assurance at Beltone. When the aids returned, they were manufactured properly and I started the process of learning how to best use the 2 channel aids.

Since February, I have visited Rick several times for minor adjustments and he has always been very attentive to my needs and always has a smile.

Again, I would like to commend Rick on the excellent job that he is doing representing Beltone.


Monday, March 12, 2012

iPods and Hearing Loss in Children

Exposure to even one loud noise can cause permanent hearing loss. However, hearing loss is associated with not only the loudness of the noise, but the length of exposure as well. If parents can hear the music from their child's Ipod, the volume needs to be decreased. Be aware of the signs of early hearing loss. Be sure to share this story with family and friends. Have a great week, from your friends at Beltone New England.

Friday, March 9, 2012

Ellen Gives The Gift Of Hearing

Sarah, a young women who was born deaf, meets Ellen 8 days after she receives her gift of hearing. She has come to love the sounds of her children playing and her husband snoring, things she was never able to hear before. And of course, Ellen surprises her with some amazing gifts! What an inspirational story for all of us on this wonderful Friday! Happy weekend to all! Please be sure to share our stories with your family and friends.